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Returns Policy

Purchaser shall lose any right to reject the goods or claim any remedy whatsoever (including damages) against the Company.

(d) All claims for credit for damaged, defective or short delivery goods or for goods to be returned must be notified to the Company immediately.

(e) The Company will not accept claims that are not notified in accordance with Clause 10(d) hereof within five (5) working days of delivery.

(f) The goods must be returned, at the cost of the Purchaser, to the Company site from where they were purchased.

(g) Goods returned for credit and accepted by the Company will be subject to handling charges of an amount equivalent to ten per centum (10%) of the credit claimed.

(h) If goods are not returned after fourteen (14) days of notification of the claim to the Company the Purchaser shall not be entitled to any credit.

(i) Unless otherwise agreed, no request for credit will be approved until a representative of the Company has inspected the goods on which the credit is claimed.

(j) Until the inspection referred to in Clause 10(i), the Purchaser is responsible for maintaining proper care of the goods in question.

(k) The Company will not accept claims for damaged or defective goods or for goods returned where the Purchaser has not maintained proper care of the delivered goods.

(l) The Purchaser acknowledges and agrees that goods produced/manufactured on the Purchaser’s instruction, goods damaged or lost in transit, non-returnable goods ordered specifically for the Purchaser, goods altered or damaged by the Purchaser are not acceptable for return or credit.

For more information specific product warranty and return information, view the details in the download section of the specific product page.

View the complete Modulr Plus General Terms and Conditions here: Modulr Plus Terms & Conditions

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